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ONLINE OPERATIONS

Please enter your telephone number for expeditious appointment from Elit Hair Trans.

Confidentiality of your personal data is of utmost importance for us. You may access information on Law on Personal Data Protection Nr. 6998 by clicking here (when ‘here’ word is clicked, Law on Personal Data Protection Nr. 6998 should be opened on new tab).

Personal Data Protection

As Elit Hair Trans, we attach utmost importance to the security of your personal data.  

We retain and store all sorts of personal data disclosed by our patients by taking all kinds of technical and administrative measures and precautions for ensuring the convenient security level related to your personal data by paying strict attention to patient privacy and confidentiality.

This Information on the Personal Data Protection explains our personal data protection and process policy and how we collect, transfer, dispose of and protect your personal data during the services executed and performed by Elit Hair Trans.

  • Personal Data Collected by Elit Hair Trans

We collect various information from our patients within the scope of the healthcare services we provide. The said information and data is collected in accordance with the principles and terms of data processing set forth in Law on Personal Data Protection (“KVKK” Nr. 6698) under any circumstances. Information we collect for the purposes explained in Section 2 below may include the following information and data of yours:

Name & surname,

Republic of Turkey Identity Number info and passport number,

– Date and place of birth,

– Gender,

– Address,

– Telephone Number,

– e-mail address,

Unique protocol number assigned to you by Elit Hair Trans,

– Financial information such as payment and invoicing data,

– Information regarding your private healthcare insurance or Social Security Institution,

– Biometric information within the scope of services financed by the Social Security Institution,

– Information on health status including but not limited to the laboratory results, test results, medical exam data, check-up data and prescription information,

– Voice record if you contact us by phone,

– Imagery data recording by closed circuit camera monitoring system recorded during your visit to Elit Hair Trans,

– Vehicle license plate information in case of benefiting from parking lot/valet parking services,

– health data and identity information you disclosed when using online services on our website elithairtrans.com,

– your identity information and information on your health status collected during your visit to our website elithairtrans.com.

– other information you disclosed to us when you contact us by means of e-mail, call center and various other channels and means.

 

  1.  The purposes of processing your personal data

The personal information we collect within the scope of the services rendered to you are processed for various purposes including the following:

  1. Fulfillment of our legal liabilities and obligations set forth and imposed by the Health Services Fundamental Law Nr. 3359, Statutory Decree Concerning the Organization and Duties of the Ministry of Health and Affiliated Institutions and Organizations, Regulation on Private Hospitals, Regulation on Personal Data Processing and Ensuring Privacy and other relevant regulations and legislation;
  2. Protection of public health, preventive medicine, medical diagnosis, execution and performance of medical treatment and healthcare services, planning and management of healthcare services and financing thereof;
  3. Providing information to you related to your appointment in case of getting appointment;
  4. Planning and managing the internal processes and operations of Elit Hair Trans,
  5. Performing analysis for the purpose of development of our services;
  6. Performing invoicing;
  7. Verification and authentication of your identity;
  8. Verification of your affiliation with the contracted corporations and institutions;
  9. Responding to requests of the Ministry of Health and other public institutions and organizations;
  10. Responding to your inquiries or complaints related to your services;
  11. Analysis your healthcare service use for the purpose of development of our services;
  12. Compliance with the internal policy and principles of Elit Hair Trans;
  13. Measuring patient satisfaction and enhancing patient satisfaction upon your reception of healthcare services;
  14. Contacting you for the purpose of providing information related to our services;
  15. Provision of pharmaceuticals or medical devices.

Furthermore, your personal information and data shall not be used for commercial purposes except the circumstances required by the relevant regulation and the activities stated above.

 

  • Individuals and Organizations to Which Your Personal Information and Data Can Be Disclosed

We may disclose your personal data and information to the organizations or institutions; private insurance corporations, our affiliated partnerships and/or subsidiaries; auditors; investigators; consultants; business associates; domestic/overseas organizations and other third party individuals permitted by the Health Services Fundamental Law Nr. 3359, Statutory Decree Concerning the Organization and Duties of the Ministry of Health and Affiliated Institutions and Organizations, Regulation on Private Hospitals, Regulation on Personal Data Processing and Ensuring Privacy and other relevant provisions of regulation for the purposes set forth in Section 2 by ensuring that all sorts of technical and administrative measures and precautions to ensure the convenient security level are to be taken accordingly in accordance with the KVKK and relevant health legislation.  

 

  1. Personal Data Collection Method and Legal Justification

Your personal data are collected by all sorts of verbal, written or electronic means within the scope of purposes stated above and in order for Elit Hair Trans to fulfill its contractual and legal liabilities and obligations.

 

  1. Your Rights on Your Personal Information and Data

You are entitled to practice the following rights of yours by filling in the following “KVKK Access/Information Request Form” and delivering personally to us, through notary or transmitting on elithairtrans.com with secure electronic signature in accordance with Article 11 of KVKK to the extent that your personal information and data is processed by Elit Hair Trans acting with the capacity of data operator;  

  1. a) being informed on whether any of your personal information is processed or not;
  2. b) Requesting information related to process activities of your personal information;
  3. c) Being informed on the purpose of processing your personal data;
  4. d) In case of disclosure of your personal information to domestic or overseas third parties, being informed on whom those parties are;
  5. e) To request the data to be corrected, in case the personal data is processed incomplete or incorrect,
  6. f) In case that the reasons requiring the processing of the personal information and data no longer exists or Elit Hair Trans no longer has any legal grounds or legal interest to process the said information and data, requesting the deletion or destruction of the personal information and data;
  7. g) Filing objection to unfavorable and adverse outcomes that can occur as a result of processing of the personal information and data by means of automatic systems and;
  8. h) In the event that you sustain damages due to illegal processing of your personal information and data, you shall be entitled to claim for the compensation of your losses.

Elit Hair Trans shall fulfill the request free of charge as soon as possible and within thirty days at the latest according to the qualification of the request. However, in case that the operation requires additional cost, the price that is determined by the Council of Protecting the Personal Data  shall be charged by Elit Hair Trans .

 

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